FAQ

Q: How can we pay?

A: We accept PayPal and T/T bank, you could choose the most convenient way for you.

Q: When would you send the products to me after the order?

We ship goods by UPS/DHL/FEDEX/TNT express which takes 5~ 7 days to arrive, or by air cargo which takes about one week to arrive , or by sea which takes about one month to arrive , depending on your actual requirements.

Q: How about the warranty?

A: Every product is 3-5 Years warranty. Many of our products are also eligible for an extended warranty with our company's approved. Contact us for more information.

Q:Can you design my own LEDs project (OEM/ODM)?

A: Sure. as a Professional manufacturer, We can assist with any LED lighting project of any size(please provide the detail technology parameters, such as drawing or pictures). Please contact our sales office for more information on how we can help with your project

Q: What certificates do you have for your led lights?

A:Our led lights are ETL DLC TUV SAA CE RoHS approval as we mainly export to North America, Europe, Australia etc.

Q: I live in Europe, will this light work here?

A: World wide voltage (85v-265v) is standard on all our LED lights. We supply all kinds standard plugs and switches around the world. Customers in the UK will receive a UK power cord. Customers in Europe will receive an EU power cord. Customers in Australia will receive an AU power cord. 

Q: Why should I buy led lights from LONYUNG LED LIGHTING ?

A: We are manufacturer of led lights. You can get the products with a reasonable price also we do the business for more than 5 years. We are the most skillful manufacturer in this fields of led lights. And we have more experiences for making advanced led.

Q: What is your lead time for Samples ?

A: We can send samples within 3-7days after your payment depends on your requirements.

Q: Is it possible to apply for a multiple listing of your ETL File#(s) or DLC Co-listing ?

A: Yes, Of course, We accept private label service for order which is more than 300pcs per item

Q: Which Products can made power on the back?

A: Our Aluminum LED Tri-proof Light,Mini tri-proof Light,Double T5 integrated tube light,T8 integrated tube,Led High-bay fixtures can make power on the back.

Q:How long have you been involved in this market?

A:We have been engaged in the auto parts industry for 13 years.

Q: Where are the main markets?

A:Our main markets are in the North America, Europe , Oceania, and other markets.

Q: What's the min quantity?

A:There is no min order quantity for stock products and a min order of 200 for non-stock product.

Q:Can you provide a product catalog?

A:Contact our business Sales, we will send the product catalog you need to your mailbox.